ABOUT US   

Netsure IT, Inc. is a technology services company, provides outsourced communications and infrastructure solutions.    Netsure IT, Inc. offers various professional services,     

• Design and engineering
• Project management
• Vendor management
• Asset management
• Testing and training
• Structured cabling solutions
• Remote and online support
• Various managed services, including help desk support, network monitoring and readiness, and maintenance, data backup and repair. 
• Infrastructure management, installation, tier 1 and 2 help desk, maintenance support
• Low voltage solutions. 

Our team of professionals provides expert implementation of services that help companies achieve optimal deployment of their IT technologies and solutions. We are uniquely qualified to architect, build and support solutions on both Windows and Apple platforms. Network Engineering provides the following technical consulting services:  

• Hardware sizing and configuration
• Technical systems review and assessment
• System architecture and network design
• Software installation and upgrades
• Technical knowledge transfer to your IT personnel
• On-site or remote technical support Disaster recovery 

What We Do

Netsure IT provides a range of outsourced IT support options for full outsource or in-house IT departments based on Microsoft and Apple operating framework. Our approach is to prevent problems before they happen. Our support options include the following elements: 

Server Monitoring & Alerting: 

In addition to overall performance reporting, we provide proactive alerts to offer early warning of potential system failures and resource utilization issues, just another part of our TOTAL IT SOLUTION offering.  

Pro-active Support:

We place utmost priority in proactively managing your servers and workstations/laptops. Our proactive support measures include:  · Automated and manual server maintenance, on and off site hybrid backup solution and automated PC and Mac support · Asset tracking · Patch and Security Management 

Re-active Support cover and escalation:

Our reactive IT support options for in-house IT departments are designed for cover and escalation. We will firstly attempt to resolve the problem remotely and then send an IT Support agent to your site. Reponses and resolution times are within stipulated SLA time frames. The main support services are: · Re-active server support  · Re-active workstation support · Re-active mobile user support  

Infrastructure Design and Consulting Support:

By gaining an in-depth understanding of your needs, Netsure IT can assist you in maximizing your IT investment. Some key IT solutions that we can offer you include: · Project Management · Optimal system solution design including; Server consolidation, virtualization, Storage Solutions (incl. SANs) etc. · Single Point of Contact from proposal to deployment 

IT Governance consulting and management:

Netsure IT's service offering addresses IT legislation: · SOX (Sarbanes Oxley Act 2002) · HIPAA (Health Insurance Portability and Accountability Act of 1996)   

Account Management:

Your virtual IT manager and key-account contact that provides personalized service and regular IT support around key areas including: · Service review and escalation  · Software license management · Cost & budget management · Security and risk management